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Table 3 Summary of factors affecting normalization of study technologies

From: Why is it difficult to implement e-health initiatives? A qualitative study

Case Study

C & B (hospital)

C & B (primary care)

PACS

CNIS

Degree of normalization

✓✓✓

✗/✓

✓✓✓

Interactional Workability (impact on consultations)

✗✗✗

✓✓✓

Relational Integration (impact on inter-professional relationships)

✓✓

✗/✓

Skill Set Workability (fit with existing skill sets)

✗✗

✗✗✗

Contextual Integration (fit with organizational context)

✓✓✓

✗/✓

✓✓✓