Table 2. Results of the literature review conducted in accordance with the guidelines of vom Brocke et al. [28]
# | Authors | Year | Interactive technology | Group (Sec. 3) | Methodology | Research design | Retail context |
|---|---|---|---|---|---|---|---|
1 | Djelassi et al. | 2018 | Self-scanning & checkout | 1 & 2 | Quan | Field experiment | Supermarket chain |
2 | Fernandes, Pedroso | 2017 | Self-checkout | 1 | Quan | Field experiment | Supermarket chain |
3 | Kallweit et al. | 2014 | Self-scanning | 1 & 2 | MM | Lab. experiment | DIY store |
4 | Lecointre-Erickson et al. | 2018 | Interactive window display | 3 | Quan | Survey | Tourist bureau |
5 | Lee, Yang | 2013 | Self-scanning | 2 | Quan | Survey | Grocery store |
6 | Mukherjee et al. | 2018 | Smart fitting room | 2 | Quan | Lab. experiment | Fashion store |
7 | Orel, Kara | 2014 | Self-checkout | 1 | Quan | Interview | Supermarket chain |
8 | Pantano | 2016 | Interactive window displays | 3 | Qual | Focus group interview | Retail stores |
9 | Penttinen et al. | 2014 | Self-checkout | 1 | Quan | Survey | Supermarket chain |
10 | Poncin, Mimoun | 2014 | Magic mirror, game terminals | 3 | Quan | Lab. experiments | Toy store |
11 | Poncin et al. | 2017 | Augmented reality | 3 | MM | Lab experiment | Store for accessories |
12 | Siah, Fam | 2018 | Self-checkout | 1 | Quan | Survey | Supermarket chain |
13 | Wang et al. | 2013 | Self-checkout | 1 | Quan | Survey | Grocery store |
14 | Wang | 2012 | Multimedia kiosks | 2 | Quan | Field study | Convenience store chain |
15 | White et al. | 2012 | Self-checkout | 1 | Quan | Survey | Grocery store |